Nicole + Luke

Hi team, thank you very much for my gorgeous ring. I almost fell over when I saw it – it’s epic! 

Please pass on my huge thanks to Allen and anyone else involved. Luke had a great time and it sounds like he had a lot of fun making the ring instead of being overwhelmed. He also seems very well educated, especially seeing as he knew nothing about diamonds or rings at the start of this process.

Very grateful and absolutely adore my ring. Big thank you and I look forward to popping in with Luke to pick our wedding bands xx

Deb + Steve

“Tessa at ‘Gems and Jewels’ did a fabulous job on our commissioned pieces of jewellery. 

We loved being in Egypt some years ago and with a significant birthday looming we decided to give each other matching Egyptian ‘cartouches’ (pendants). They were each inscribed with hieroglyphs (we sourced the images) with our respective names on them. Tessa made a few prototypes and when we were happy, went ahead with gold. What a fabulous job she did! We couldn’t recommend her more highly. She had never attempted a cartouche before and when completed, her enthusiasm and excitement were contagious. 

We were equally happy. All staff throughout the process were very friendly and professional – no task was too much trouble – well done team!.”

Gretel + Mitch

“We are absolutely delighted with this gorgeous ring, thank you so much to Suzy and Allen for helping Mitch through this process. We get so many comments on the ring, it is even better than Mitch could have hoped! Thank you xxx”

Hannah + Mitch

Hi John all went very well on Friday 🙂 Thankyou for all your help – Hannah absolutely loves the ring !!! 

Cianne + Josh

‘I would like to say thank you to Allen and the team at Gems and Jewels for helping create my stunning custom engagement ring. I wanted something that was different and something that suited me. Allen made the process of creating a custom ring super simple and easy for both my partner and I. The ring is just stunning and I highly recommend Allen and the team at Gems and Jewels. Thank you for bringing this beauty to life. xo’

Sahanna + Joe

We are from Melbourne but G&J had been recommended to us, and I couldn’t be happier. The entire process was seamless and Allen created an engagement ring that was even better than what I had envisaged in my head. Thank you, would highly recommend! 

Mackenzie + Jack

‘The experience from the outset was outstanding. I felt very welcomed from my initial inquiry and had a great time collaborating with John to make Mackenzie’s perfect ring. No suggestions or ideas were frowned upon and everything was explained clearly. The communication throughout the entire process was second to none, at no point did I feel out of the loop or that my wishes weren’t being adhered to. I thank all the team at Gems and Jewels for going above and beyond.’ – Jack

‘By working closely with John and the G&J team, Jack was able to create the ring of my dreams. Just looking at it you can see the quality and care that has gone into my ring. Thank you all for creating my beautiful ring something I will adore forever!’ – Mackenzie


‘Thank you Gems and Jewels. My Bespoke ring especially made for me is absolutely stunning! 

Allen made the whole design process fuss free and the design is one of a kind .

Outstanding design ; Stunning stones ; Excellent service ; Thanks G&J !

Jessica + Brad

“My husband first designed my engagement ring with Allen after being recommended by his brother. Brad popped the question and the ring was just glistening! We went back in 2020 to design our wedding bands, and Allen nailed it again. I have this beautiful crown surrounding my pear engagement ring. I absolutely adore how unique my wedding ring set is and couldn’t recommend the team at Gems and Jewels more highly. I cannot wait to begin creating my eternity band.”

Sarah + Nick

“After being disappointed with the lack of interest from numerous ‘high end’ jewellers in Melbourne where I now live. I came back to my original hometown and talked to the team at G&J about making my engagement ring.

OMG… the result is spectacular. It was worth every hard earned dollar plus some. I’m so happy. Ballarat locals (and beyond) should be so proud to have such an amazing business right there on the Main Street.

I was not just another customer. And the ring was not just another diamond on a band. These guys are so passionate about what they do. There is no reason on earth for anyone to go anywhere else… irrespective of your budget.

Thank you so much. Just like my fiancé now, you’ve got me for life.” – Sarah


‘Had my engagement ring made at G&J. Had seen a ring years ago that I loved and we couldn’t find anything in stores that could replace it. I was nervous at first to go custom without being able to try on and admire before purchase but as soon as I stepped through the door all my questions were answered and they took the time to make me feel like I was in good hands without pressuring me into anything! I felt so comfortable going ahead. The ring came out more than PERFECT and I am so so glad I had G&J to make my dream ring a reality! Thank you guys! I love it!’

Daniel + Bronte

“We’re both absolutely stoked with the engagement ring Gems & Jewels made for us. From the first appointment with Allen to the last, he made the process very easy and produced the perfect diamond we were after.”

Beth + David

‘I was recommended Gems & Jewels by a friend and could not be happier with the service and craftsmanship. Allen took the ideas I supplied him and turned them into a truly beautiful reality. I felt involved throughout the entire process. I did not hesitate at all suggesting to my wife that we have our wedders made by Gems & Jewels. Things have now come full-circle and I have recommended G&J to multiple friends since.’

Fiona + James

‘James proposed with my mother’s engagement ring as he knew I was very particular and minimalist with jewellery.  I took a while (nearly a year!) to decide what I wanted, but knew that I wanted a ring that was simple, fine and timeless.   After visiting many jewellers in Melbourne, I was so happy that I went with Gems & Jewels as I received such great service from the start.  Having grown up in Ballarat,  I am so happy that my ‘forever’ ring was made at Gems & Jewels.’

Malina + Joe

‘We have been looking for the perfect ring, with no success. We called on the amazing team at Gems and Jewels to design a beautiful ring. The ring is absolutely stunning and even more amazing than we ever thought possible.’

Lucy + Ned

‘Always have the best experience at Gems and Jewels, I wouldn’t go anywhere
else. The process of custom designing my engagement ring was fantastic and
their beautiful range of in-house designed pieces is incredible!’

Taylah + Anthony

‘So I just wanted to say the BIGGEST most heartfelt thank you to Allen who helped my (now) fiancé design the most precious engagement ring for me!
If you had asked me what kind of ring I wanted, I wouldn’t be able to tell you but my gosh the 2 of you have absolutely nailed it! It is so perfect for me and I could not love it anymore if I tried.

Thank you so so much again Allen, Anthony has not stopped talking about how amazing you were and how he tried multiple jewellers but none felt right until he met you. He said you made the process an absolute breeze and he can’t wait for us to design our wedding bands with you in the near future.’

Tahlia + Callum

Just wanted to say a huge OMG to the most amazing ring that you beautifully custom made! Special thank you to Allen, for helping my partner totally design such a stunning ring! I’m obsessed! Couldn’t be more in love! We would highly recommend you to anyone!

Pier + Olly

Peir said yes over the weekend. She absolutely loves the ring and has told me it is “perfect”! Thanks for all your help!

Ellen + Michael

We recently had the pleasure of working together with Ellen and Michael to create their dream engagement ring. It’s such a joy to work with a couple to create something they truly love. Here’s a little of what Ellen had to say about her & Michael’s journey to the perfect engagement ring….

“My fiancé Michael was searching for an engagement ring for me for about a year, dealing with snobby jewellers in Melbourne who were refusing to give him what he wanted and trying to force $14k+ diamond rings on him.

Eventually he gave up, asked me to marry him without a ring and we started looking together.

I live in Ballarat and was recommended Gems & Jewels. I was a little scared that they would be out of our price range but after speaking to Jacinta, she told me that they could custom make a ring for us in any price range!

Michael and I ended up finding an incredible loose stone online and Jacinta designed us a custom ring around it.

The final product is so exquisite, I can’t believe that it’s mine!

And all for a fraction of the price that Melbourne stores were trying to
force on us. The process with Gems & Jewels could not have been easier and Jacinta was so lovely and gave us excellent advice.

I could not recommend G&J more highly!

Kylie + Eric

Eric was recommended to go to Gems and Jewels for my engagement ring by my sister, he chose so well and we didn’t think twice about returning for our weddings bands. I knew I wanted a simple rose gold band and Eric ended up getting a touch of rose gold on his ring as nice way to tie them together. We really loved how Gems and Jewels considered what we wanted and looked after us by making sure our rings were sparkling perfectly for our big day.